Changing the way women experience menopause

How we helped a founder conceptualise a product for first round investment meetings in 4 weeks

Client

Vera

Industry

Health & Wellness

Year

2020

Link

Founder's Challenge

We were approached by Affi, a reputable health & wellness entrepreneur, with a strong passion to address one of the last remaining taboos in women's wellbeing - menopause.

The founder had an impressive overview of the challenges in this space and wanted to use our help to discover a viable business model and an MVP, in order to attract pre-seed investors.

Scope of Work

Step 1

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Research

Problem interviews

Competition analysis

Market & industry research

Step 2

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Strategy

Business model hypothesis

Tech strategy

Investment deck

Step 3

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Design

Minimum Viable Brand

Design prototype

Landing page

Discovery Process

The entire discovery process was aimed at demonstrating evidence that would help the founder build a compelling investment proposition and start proving some early customer traction.

Our research consisted of:

  • Problem interviews with the target users - women who are menopausal, peri-menopausal or have already gone through menopause recently. We wanted to learn about their personal menopause experience, how they interacted with healthcare providers, how it affected their workplace, understand their use of technology and current services (digital literacy), and what support systems already exist and how do they use them.
  • Competition analysis of apps in the menopause space (lifestyle and medical) and adjacently similar products. We were particularly interested in apps and services that collect user data and help them interpret it as actionable feedback. Research was aimed at discovering proven business models, industry trends, as well as analysing the UX, features, and value propositions of selected products.

This helped us define a business strategy and a product concept around which we built a prototype to bring this strategy to life.

Key Insights

"If you think about the women coming into menopause now, they’re Gen X women – they’re a lot different to our mothers’ generation. They are technologically proficient and digitally literate."
"I have a lot of women in my office who are the same age as me, so they would be deadly interested in menopause, But we don't really talk about it. No, you just don't bring it up or because nobody really brings it up."
"A friend of mine, who's having really nasty symptoms, went to the gynaecologist and got told: "Oh dear, don't worry, you'll make it through!". She felt angry and helpless."

Design Highlights

The Design sprint was aimed at creating a prototype that would translate the product promise into something the end-users and investors could look & feel. We created a facade of a product experience and a Minimum Viable Brand, building just what we needed to make the prototype real enough to get an authentic response from women and validate our solution hypothesis. The conversational design took into account the need to seamlessly blend human-to-human and human-to-machine interactions.

Tech strategy

Part of our discovery process was also defining a scalable technology-concept, involving an emergent NLP (natural language processing) approach, an AI-powered way to simulate diagnostic conversations with women in menopause - supported and approved by an AI lead in a later-stage med-tech scale-up.

No-code stack

  • Figma for design
  • InVision for prototyping
  • Webflow for the landing page
  • Typeform for the menopause questionnaire
  • Mailchimp for marketing automation
  • Google Analytics + Google Tag Manager for analytics
  • Iubenda for cookie solution & privacy policy

The Outcome

We helped the founder build a landing page that showcased the product idea, helped acquire early followers and start building relationships with them through personalised menopause advice.

In 4 weeks, we have co-created an investor deck that included:

  • A value proposition that was based on a series of exploratory interviews with women in menopause.
  • A scalable technology-concept.
  • A product-concept and design that took into account the need to seamlessly blend human-to-human and human-to-machine interactions.
  • A strong hypothesis on the revenue model.
  • Assessment of the market size and a beachhead custom segment.
  • Positioning and a go2market strategy to get to first 500 customers.

We have also used the preparation of the deck itself to invite multiple investors and a range experts to establish an initial social capital that allowed the founder to rapidly obtain a range of first calls with reputable seed and pre-seed investors. The founder was able to book over 10 investor calls in the first two weeks after the deck was created.

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